Words for Business Communications

Range of services offered:

  • English language writing, editing and proofreading
  • UX ease-of-use reviews

Completed jobs:

Academic Diversity, Equity and Inclusion Report
MIT Department of Material Sciences

Consolidating and editing text, tables, and images from meeting documents and Qualtrics surveys. Content used for the report from 3000 hours of work in the 50 person Diversity, Equity and Inclusion collaborative at the the department. This was a remote project for the Department of Material Sciences at the Massachusetts Institute of Technology in Boston, USA.

Academic grant report

Consolidating and editing text, tables and images from over 70 documents for a grant report on the diversity and inclusion work of 8 academic institutions. Remote project at Station1, a nonprofit higher education institution for socially-directed science and technology in Massachusetts, USA.

UX Design Review
British Tinnitus Association

Review design for animated research progress tool. Developed proposals for how to increase ease-of-use of tool and how to fund development. Remote project for the British Tinnitus Association in Sheffield, United Kingdom. BTA is a charity that supports people who experience tinnitus and drives medical research related to it.

Web course quality improvement

English language editing and usability improvements for the health services site Remote project for a company providing exercise programs and education for health and personal development in Switzerland.

Web site quality improvement
Dapper products

English language editing and usability improvements for commercial product information web site. Remote project for Dapper Products, a consumer product cane manufacturer in Boston, USA.

Web site quality improvement
Polyamp AB

English language editing and usability improvements for technical product information web site translated from Swedish to English. The work was completed for Polyamp, a company specializing in power supplies and naval electromagnetic signature suppression in Sollentuna, Sweden.


Ellan Spero, Ph.D
Co-founder, Professor of the Practice (Station1) & Instructor (MIT)| Historian of Science & Technology| Entrepreneur

I have engaged with Susan Cohen on report compilation and editing projects on topics related to pedagogy, and diversity, equity and inclusion in science and technology. Sue’s role in these efforts included: synthesis of themes drawn from disparate information, contribution to overall narrative and structure, and editing of text and style formatting. I continue to value her thoughtful reading and engagement with the intellectual content and mission of our shared work. Her role as an informed yet external reviewer and editor allowed for productive reflection and strengthened the overall projects.